Lexabi Communications Terms & Conditions
All services provided by Lexabi Communications may be used for lawful purposes only. Transmission, storage, presentation of any information, data or material in violation of any Federal, State, Provincial or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute, and invasion of privacy. Our ‘clients’ agree to indemnify and hold harmless Lexabi Communications from any claims resulting from the use of the service which damages the ‘client’ or any other party. We do not work for or represent WordPress, Facebook, LinkedIn or any social/digital media platform in any way and our services are bound by Social Media/digital platform rules and therefore some requests may be denied. Lexabi Communications is not endorsed by WordPress, Facebook, LinkedIn or any other Social/digital Media and nor do we endorse Social Media and in no way should we be deciphered as such. Information posted on Social/digital Media on the behalf of a client is the clients responsibility and the client agrees to take full responsibility for all content and graphics used on their behalf in their digital media and that Lexabi Communications will not be held liable, including, but not limited to: copyright infringement, plagiarism, image or copy theft of any content posted on clients behalf or directly by client. 30 days’ written notice is required to terminate packaged services and monthly fees.
Emails [with links to produced material or that contain the produced materials] are sent to clients to proof prior to being published. Emails should be ‘replied to’ with ‘approved’ in the email body, or outlining any revisions to be made. If a reply email is not received within 2 business days, we will assume all content/artwork is approved and ready to be published as is, for ongoing clients. If you are a relatively new client, your material may not be published at all without an approval reply.
All published materials are the clients responsibility and proofing is strongly recommended. Lexabi clients are 100% responsible for approvals of imagery, content, copyright, trademark and licensing agreements of artwork. Once content has been produced and sent to the client for proofing, Lexabi Communications will have no further responsibility to the client, company, a business representative, social media entity or representative or the business entity. This includes, but is not limited to: text or graphical errors, omissions, broken links, missing content, missing pages, final printed/published materials, copyright infringement, plagiarism, image or copy theft and any other error, omission or inadvertent linking. ONE proof is included in the cost of all proposals & agreements.
Further services (beyond what is stated in the original accepted proposal) will be done on an hourly basis, a per page basis or another quote may be submitted. Maintenance, changes, logo creation, specific illustration, photograph purchase/manipulation, custom coding and any other miscellaneous design or scripting not mentioned here will be billed on an hourly basis upon written request.
Lexabi Communications commits to keeping all client information and project information confidential and will make every reasonable effort to comply with industry standards and applicable federal, state and provincial laws in Canada and the U.S., including the Personal Information Protection Act. We will not share contact information or sell client lists or information to others with any other organization for the intention of distribution or any other use.
Personal information is used by Lexabi Communications to:
Establish and maintain client relations via email or snail mail communication methods; deliver more information that pertains to your project, industry or to facilitate learning; provide enhanced services; to achieve any other purpose to which a client has provided consent. Use for testimonial purposes upon client approval.
IN NO EVENT WILL LEXABI COMMUNICATIONS BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL, PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE LEXABI COMMUNICATIONS SERVICES OR ANY CONTENT THEREON. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY, WHETHER FOR BREACH OF CONTRACT, TORT, OR OTHERWISE, CAUSED BY ANY FAILURE OF PERFORMANCE; ERROR; OMISSION; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; FILE CORRUPTION; INADVERTENT LINKING; COMMUNICATION-LINE FAILURE; NETWORK OR SYSTEM OUTAGE; OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD. PAYMENTS NOT RECEIVED AFTER 30 DAYS CAN RESULT IN PROJECT SUSPENSION, DELETION, OR A PORTION THEREOF. SOCIAL MEDIA RULES ARE PROPRIETARY, APPLY TO EVERYONE AND MUST BE ADHERED TO. WORDPRESS WEBSITES USING THEMES ARE LIMITED IN MANIPULATION, CUSTOMIZATION AND DESIGN; FLEXIBILITY MUST BE EXERCISED BY THE CLIENT AS PER LEXABI RECOMMENDATION.
Refusal of Service:
Lexabi Communications reserves the right to refuse, cancel or suspend service at our sole discretion. Deposits are non-refundable and should a conflict arise, Lexabi reserves the right to terminate the agreement with no monies owed.
A link to these Terms & Conditions are provided with invoices/proposals/quotations. Once an invoice is paid and it has been communicated to us that you are using our services, this will also mean that you have READ AND AGREE TO THESE TERMS & CONDITIONS.