Ever read something that gave you a negative feeling? How did it make you feel about the writer?

When writing for social media, blog, website, promotions… any shared medium, it’s critical to avoid negative words and accentuate positive reinforcement and sincerity. Action words give your message energy and motivation.

Be courteous when you write – remember that a reader cannot see that you are joking or being sarcastic, they may interpret you as arrogant, judgemental or indifferent. Saying thank you, please and sometimes a smiley face can go a long way with making the reader enjoy your communication.

Put energy into your words and don’t be afraid to have a little fun 🙂 … business communication has become more relaxed and people enjoy seeing the ‘happy’ in someone’s message.